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Dementia · For families, carers and professionals

Dementia and continence, what changes and what helps

You will learn to tell a bladder problem apart from a difficulty in finding, recognising or naming the toilet, which small changes to the home and to the day help, and how to choose a product that protects what someone can still do alone.

Two different difficulties, one wet garment

From the outside, a wet garment tells you nothing about its cause. Incontinence is a change in the way the bladder or the bowel holds and empties. What families meet alongside dementia is often something else: the body still works, but the route to the toilet has gone missing.

A person may no longer recognise the toilet door among several similar doors along a corridor. They may feel the urge and not know what that sensation is asking of them. They may know exactly what they need and no longer find the words to ask in time.

Each of those is a different difficulty with a different answer. A lit path answers the first, an offered time answers the second, a familiar phrase answers the third. A pad answers none of them on its own, although it buys the calm you need while you work out which one you are facing.

Watching for a few days, without comment, teaches you more than a product page can. Note when it happened, where the person was, what they were doing and whether anything came before. Many people have a signal: standing up, pulling at clothing, pacing, going quiet, heading for a corner of the room.

Some changes belong with a professional rather than with a guide. Anything that comes on suddenly, anything painful, or anything at all that worries you is a reason to speak to a doctor, a nurse or a continence service. Nothing here is a diagnosis and nothing here replaces a medical opinion.

It also helps to keep the person's dignity separate from the event. A soaked chair is a laundry problem, not a moral one, and not a sign that someone has stopped trying. Holding that distinction in the way you speak changes how willingly help is accepted.

Make the way to the toilet obvious

Most of what works here costs nothing and looks like nothing. It takes decisions out of the route between the bed, the chair and the toilet, so that less has to be remembered along the way.

Light comes first. A route that is dark in the middle of the night has to be navigated from memory, and memory is what is already under strain. Low, continuous light left on all night is easier to follow than a switch that has to be found.

The door comes second. A toilet door that looks like the bathroom door, the cupboard door and the bedroom door is a door that has to be chosen. Make it read differently: a colour, a large picture, a contrasting frame, or simply left open so the toilet itself is visible from the bed.

Inside, the toilet should be the most obvious object in the room. A seat that contrasts with the bowl and the floor is far easier to see than white on white tiles, and a raised lid reads as ready while a closed one says nothing. Clear the floor of the route and of the room, including the small rug that slides.

Clothes decide whether arriving in time is enough. An elastic waistband can be managed in seconds; a belt, a zip and a button cannot, and someone may arrive and still not make it. Trousers and skirts that need one movement instead of three keep that last step possible for longer.

Where the person seems to have stopped looking for the toilet at all, distance and cold may matter more than confusion. A commode beside the bed at night, a hall light left on, a door propped open: changing the journey often does more than explaining it.

Offer a time, not a question

"Do you need the toilet?" asks someone to inspect a sensation and report back on it. That is often the exact task that has become hard, and the honest answer is no even when the bladder is full. An offer works better than a question because nothing has to be assessed.

"Let's walk along to the bathroom before lunch" gives a time, a destination and company. Said in the same words at the same points of the day, on waking, after meals, before going out and before bed, it becomes a rhythm rather than an interruption.

Offered times also spare the person from being asked again and again through the day. Frequent asking can read as surveillance, and surveillance invites refusal. A rhythm that can be felt coming is less intrusive than vigilance.

Refusal is common, and it is usually about the moment rather than about the help. Someone who says no at the door may be cold, mid-conversation, embarrassed, unsure who you are just now, or simply not ready to be moved. Leaving the room and returning ten minutes later with the same calm sentence often works.

When you come back, change one thing rather than the whole approach: a different person asking, a warmer room, a towel over the knees, the task named differently. Keep your voice level and your hands slow, say each step as you do it in short sentences, and wait between them.

Two things are worth refusing to do. Do not force a change that is being actively resisted, and do not quiz or correct the person about what happened. If a change genuinely cannot wait, ask a nurse or a care professional for help rather than insisting alone.

Words carry more weight here than most families expect. For an adult, "nappy" or "diaper" is not a neutral word, while "pants", "underwear" and "protection" are, and help is accepted more easily when the language leaves someone's standing intact. The same goes for doing the change in the bathroom with the door closed rather than wherever the person happens to be.

Choose by what the person still does

Product choice follows ability rather than severity. The useful question is what the person still does for themselves at the toilet, because a product chosen one step too far ahead removes a skill that was still working.

While someone dresses and undresses themselves, absorbent underwear is usually the right family. The Flexi range pulls up and down like ordinary pants, so going to the toilet alone remains possible and the product stays a safety net rather than a replacement. These run from S to 3XL.

When standing, pulling up and co-ordinating have become too difficult, or when care is given lying down, taped all-in-one briefs are easier for everyone. The Combi range opens flat and refastens at the hips, so a change can be made without the person standing up. Sizes run from XS to 5XL, and the Combi X-Ultra Bariatric covers 2XL, 3XL and 4XL/5XL for larger waists, indicatively 170 to 205 cm at 2XL and 185 to 230 cm at 3XL.

A few drops on standing or coughing are the territory of anatomical shaped pads worn inside the person's own underwear. Nothing about the way someone dresses has to change, which is often exactly the point. Underpads work alongside any of these and protect the mattress and the chair, which is usually what decides whether a night ends in a full bed change.

Sizing is a common source of disappointment. A product that is too large leaks at the legs and one that is too small is uncomfortable and leaks at the waist, and neither has anything to do with absorption. Measure the waist and the hips and use the figures printed in centimetres and inches on each product page; intermediate sizes exist for younger people living with a disability, as premature sizes do in the baby range. Bags generally hold ten pieces.

Absorption figures deserve a careful look, because they are not all obtained the same way. Nateen publishes total absorption capacity measured by the Rothwell method in 0.9 % NaCl saline solution, under ISO 11948-1, and a saline figure is roughly 22 % of what the same product would show in plain water. A number measured in water is therefore never comparable to a number measured in saline, however similar the units look.

Where a laboratory measurement exists, Nateen publishes it in place of the calculated value, and in Nateen's own results the measured figure falls 3 to 5 % below the calculation: 4300 ml at 2XL, 4486 ml at 3XL and 4500 ml at 4XL/5XL for the bariatric briefs. Rate of absorption and rewet are not published today; they will be given as separate values when they are. Drop scales printed on packs are internal to each brand and cannot be read across brands, since a "12" on another pack may not even be counting drops.

What you are readingWhat Nateen states
Published absorption valueTotal absorption capacity, Rothwell method, under ISO 11948-1
Test liquid0.9 % NaCl saline solution, never plain water
Saline against waterA saline figure is about 22 % of a water figure
Measured against calculatedWhen a laboratory measurement exists it is published instead, and falls 3 to 5 % below the calculation
Rate of absorption and rewetNot published today; they will be published as separate values
Drop scales on packsInternal to each brand, not comparable between brands; a "12" may not even count drops
Taped all-in-one briefs (Combi)XS to 5XL; bariatric measured at 2XL 4300 ml, 3XL 4486 ml, 4XL/5XL 4500 ml
Absorbent underwear (Flexi)S to 3XL; every size given in centimetres and inches, generally ten pieces per bag

The carer's rest is part of the care

A large part of continence work at home happens at night, and night work accumulates. Someone woken repeatedly is not a worse carer; they are a person running on fragments of sleep, and it shows in the voice before anything else.

That matters practically, because almost everything above depends on a calm voice and an unhurried pace. Rest is not a reward for coping well. It is the condition that makes the rest of the approach possible, which is why it belongs in a care plan and not on a list of nice-to-haves.

Protecting the night is often the most useful place to start. A product correctly sized and absorbent enough for the night, with an underpad beneath it, can turn a full bed change in the middle of the night into one change in the morning. Doing the arithmetic on the night rather than on the day is often what buys back a usable week.

Share what can be shared, in writing. One person takes some of the nights, another the laundry, another the ordering and the stock. An arrangement written down is easier to follow, and easier to adjust, than one that was only assumed.

Ask what already exists where you live. Nurses, continence services, day centres, respite care and social support are organised differently from one country to another, and asking what is available is not an admission of failure. A professional can also assess continence properly, which a shop cannot.

Finally, keep a short record and take it with you. Dates, times, what was tried, what helped, how many changes by day and by night: a few lines a day is enough, and it turns a difficult conversation with a professional into a factual one.

FAQ

My mother has dementia and keeps wetting herself, is this incontinence?

Not necessarily. The bladder may be working normally while what has become difficult is finding the toilet, recognising the urge or asking for help in time, and each of those is helped in a different way. A doctor, nurse or continence service is the right person to tell you which you are dealing with.

How do you change someone with dementia who refuses?

Stop, leave the room and come back ten minutes later with the same calm sentence, because refusal is usually about the moment rather than about the help. On the second attempt change one thing, a different person asking, a warmer room, the bathroom with the door closed, different words, and say each step as you do it. Never force a change that is being actively resisted; if one genuinely cannot wait, ask a nurse or care professional.

Pull-up pants or taped briefs for dementia?

It depends on what the person still does alone, not on the diagnosis. While they dress and undress themselves, absorbent underwear from the Flexi range keeps that independence; once standing and pulling up have become too hard, or care is given lying down, taped Combi briefs are easier and run from XS to 5XL. Measure the waist and hips and use the centimetre and inch figures shown on the product page.

  1. ISO 11948-1, total absorption capacity by the Rothwell method in 0.9 % NaCl saline
  2. Nateen product technical sheets
  3. Nateen laboratory measurements, 2026
Dementia and continence, what changes and what helps · Nateen